Most Sewage Cleanup calls come in as an emergency — a backed-up line or overflowing fixture that's already spreading. Our Troy dispatchers get a crew moving immediately.
Request Emergency Dispatch
Blackwater contamination moves fast, so response speed and correct material removal decisions both matter on a Sewage Cleanup call.
Every technician carries an active bloodborne pathogen and water damage restoration certification, and full liability insurance covers your property.
Our Troy dispatch pulls from the nearest available crew, not a distant regional hub.
Pricing is locked in before the first pump is turned on.
Every Troy crew carries the equipment IICRC S500 protocols call for on a Category 3 water job.
Every Sewage Cleanup job gets scoped after assessing contamination extent, since backup source and duration both affect the right approach.
Truck-mount extraction units remove standing sewage water quickly, limiting how far contamination spreads into surrounding materials.
Carpet, padding, drywall, and insulation that absorbed blackwater are removed, since Category 3 water makes porous materials unsalvageable.
Antimicrobial treatment follows removal on every job, since bacteria remain a risk even after visible water is gone.
We track drying progress with moisture meters rather than guessing when a structure is actually dry.
We flag the likely cause of the backup so you know whether a plumber or the municipality needs to get involved.
Odor treatment is the final step, applied only after the underlying contamination has been fully addressed.
A dispatcher takes your call at +1-844-401-0166 and gathers details so extraction equipment is ready on arrival.
Once scoped by phone, the nearest available crew heads to your Troy location as fast as possible.
On-site, the crew confirms scope and likely backup cause, then gives a firm price before beginning extraction.
The job closes with a walkthrough and written report, and we return at no charge if a follow-up check finds anything unresolved.
"The smell was unbearable before they arrived. Within a day it was completely gone." — T. Whitworth
"They explained why certain drywall needed removal instead of just tearing into everything. Appreciated the honesty." — C. Delacroix
"They flagged tree root intrusion as the likely cause, which our plumber later confirmed." — M. Fennimore
"Called at midnight during a storm and still had a crew out fast." — N. Castellano
Trauma Clean Pros dispatches Sewage Cleanup crews throughout Troy and the broader Troy, MI region, positioned to reach most addresses within the hour.
Most Troy calls see an on-site crew within 60 to 90 minutes, since sewage backups are treated as emergencies.
Every job gets a flat-rate quote up front, and that number doesn't change once we start.
Category 3 blackwater contamination makes porous materials like carpet padding unsalvageable under IICRC S500 standards, regardless of how they look.
Many homeowner's policies cover sewage backup remediation under specific circumstances, and we supply documentation adjusters typically request.
Timelines vary by how much material absorbed water, but most jobs dry within a few days of continuous equipment use.
We assess the likely cause on-site, which is often tree roots, a clogged main line, or pump failure.
